Policies

Shipping & Returns

Everything you need to know about order processing, delivery timing, and easy returns from Coyote Creek.

Shipping details

We keep things simple so you know what to expect before you place your order.

When will my order ship?

Most in-stock orders are processed within 2–4 business days. During holidays, special events, or high-volume periods, processing may take a little longer.

How long does delivery take?

Delivery times vary by destination and carrier, but most domestic orders arrive within 3–7 business days after shipment.

Do you send tracking?

Yes. Once your order ships, you will receive a confirmation email with tracking information so you can follow its progress.

Do you ship everywhere?

We currently ship within the United States. If you have a special request, please contact us before ordering.

What if my package arrives damaged?

If your order arrives damaged, please reach out within 5 days of delivery with your order number and photos of the item and packaging.

Can I update my shipping address?

If your order has not shipped yet, we will do our best to help. Contact us as soon as possible and include your order number.

Returns

Easy return help

We want you to love what you bring home from Coyote Creek. If something is not the right fit, we are happy to help.

Still browsing?

Explore artisan gifts, locally inspired finds, and boutique favorites from our Cave Creek trading post.

Questions before you order? We are always happy to help with product details, shipping questions, and gift recommendations.

Open shipping box for online retail orders